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Anonymous's avatar
Anonymous
9 years ago
Solved

Unknown Error Occurred AND Download stuck at 100% on a MAC

Okay...I am seeing a lot of people asking this but no actual solution.  I have spent the ENTIRE day downloading the sims 3 and many many packs and working with support to get all the product codes....
  • Anonymous's avatar
    Anonymous
    9 years ago

    Okay so I did a lot more digging and tried a few other things and FINALLY got it to work! 

    First: I watched this video

    <iframe width="560" height="315" src="https://www.youtube.com/embed/F3T-Z492Hjo?ecver=1" frameborder="0" allowfullscreen></iframe>

    I followed all the steps and moved all the missing folders. For me, it was Ambitions, Outdoor Living AND Late Night. I was able to get all those moved.

    Next, I clicked on each individual expansion pack because apparently they all had updates but since I couldn't open my launcher at the time, I had been unable to do that already. So, I believe moving the folders helped with the Unknown Error and I'm guessing that updating all the expansion packs helped with the stuck at 100% thing.