Unrecognised Video Card Error - fix for Mac
This is a common error message which does not impact the game.
You can easily fix this yourself by following these instructions:
Right click on the Sims 4 base game, wherever you have...
Forum Discussion
@Bluebellflora Thank you so much, for your help.
I did that, and now when I check the Config.log it shows this: Number: 0
Name (driver): Apple M2
Name (database): Apple M2 [Found: 1, Supported: 1]
However, when I run the game - same issues, even though I restarted it a few times.
Should I repair it? Thank you.
I did that, and now when I check the Config.log it shows this: Number: 0
Name (driver): Apple M2
Name (database): Apple M2 [Found: 1, Supported: 1]
However, when I run the game - same issues, even though I restarted it a few times.
Should I repair it? Thank you.
@kristinasilver1
Great, partly!
Yes, try a repair and see if that will help. It's very odd that you get this error. Which exact version of macOS are you running?
Great, partly!
Yes, try a repair and see if that will help. It's very odd that you get this error. Which exact version of macOS are you running?
I am using Version 13.2.1 (22D68). I did repair, but still same, I honestly have no idea why.
Thank you so much for your help. I updated and it worked! Finally I have normal gameplay. I was so desperate about this bug, but you really helped me so much, I am forever grateful!
