I am also having the issue. It allows me to click "run as sims 4 legacy" but it refuses to open. I cannot download the news OS because my mac is a few years old (purchased 2011).
@mickeynewkirkHi Mickey. When you say "allows me to click 'run as sims 4 legacy'", where/what is allowing you to click? In the Origin client? Can you post a screen shot of this? When you say that it refuses to open, what do you see? Please describe anything that appears.
EDIT: Removed a wildly wrong speculation that some 2011 Macs might be able to support Metal. My bad. Sorry about that bit of wrongness.
To Support who's reading this. Run the legacy edition yourself to verify it's working fine.
Do NOT give us official answers which is absolutely useless and unhelpful.
Either you refund my purchase, or fix the damn game.
I'm sure we can all provide any debug/diagnostic logs for your developers to fix it. Just ask, stop giving us "oh what does it mean/where are you clicking?" or "oh it should work by doing this and that" answer.
There's only 1 way to start the game, by the way
