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Please perform the below steps :
Please go to the link and reset Origin for MAC : https://help.ea.com/en-in/help/origin/origin/how-to-reset-origin-on-mac/
Please disable gatekeeper :
Disabling Gatekeeper
From the Apple menu, open the "System Preferences" application.
Click on Security & Privacy > General tab.
If the lock in the left-hand corner is locked, click on it, then enter your Mac's username and password. This may not be required.
Click "Anywhere" under "Allow applications downloaded from:".
If you followed Step 3, please click the lock in the left-hand corner to return it to its locked state.
Close "System Preferences".
Please disable proxy settings :
Disabling proxy settings on macOS
Click the Apple icon then select the System Preference option.
Select Network.
From the left pane, select the network service you wish to disable the proxy settings on, then click the Advanced button.
Select the Proxies tab then uncheck all protocols under Select a protocol to configure then click OK once done. Done!
Once you have done this then please restart your internet connection as well.
I have tried the above three steps but it did not work. My in-game Gallery still stuck at the spinning plumbob ‘connecting’ for forever.
- 6 years ago
Previously to tbese steps i had also tried deleting cache and completely uninstalled origin and the sims, tbat did not work. However having followed above stes completely resolved my issue