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ceciliemarielun's avatar
ceciliemarielun
Not applicable
4 years ago

Won't load saved game

Im doing the legacy challenge, and when I wanted to start my game today, my game was gone. I've checked the folder and the games is in the "saves" folder, but not when I open the game. HELP!?!?!?!

4 Replies

  • @ceciliemarielund  Please post the full file path to the saves folder that has your save inside.  You can see the file path in the address bar, above the list of files and folders.

  • ceciliemarielun's avatar
    ceciliemarielun
    Not applicable
    4 years ago

    Im on a Mac, so im not quite sure what you mean but the folder looks like this 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @ceciliemarielund  I've moved your thread to the Mac section, since troubleshooting on a Mac is a bit different.  It looks like your actual save disappeared; the only saves in your screenshot are the backups.  For disappearing saves, please see this post:

    https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Saves-CC-Mods-or-Library-items-disappeared/td-p/10242133

    If you can't find your save, you can restore the newest backup instead.  You'll lose some progress, but hopefully not too much.  Just delete the .ver0 extension on the second file from the left, so the file ends in .save with nothing after it.

  • ceciliemarielun's avatar
    ceciliemarielun
    Not applicable
    4 years ago

    So I tried that, and it didn't work. I created a new family instead and when I opened my game now it also deleted that family... I don't know what to do :-( 

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