In the Origin app, right-click on the gear icon next to the Play button and select "Repair".
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Latest
What expansions, game packs, and stuff packs do you have installed? All except Moschino, Bowling, Spooky, Romantic Garden and Cool Kitchen.
Steps: How can we find the bug ourselves? My game does not load since Nov 18 update.
What happens when the bug occurs? I get through to the main menu select play or start new game and then that's it, it just sits there loading.
What do you expect to see? -
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Nov 18 patch
Issue was immediately noticable after update, I have not been able to successfully load the game since. I have tried restarting origin, my computer, the works.
Same is happening to me. I was loading up my main save I played just yesterday before the patch. I attempted to load it 3 more times before I went into offline mode to see if that maybe helps, it didn't. I then tried loading another save which also didn't work. Then I tried creating an entirely new save which resulted in the same issue I had a couple of times before now. None of the saves, or even creating a new one, work. I am stuck in a loading screen. Just to be sure that I wasn't rushing anything I was waiting for 3 minutes but nothing happened still. Just like OP it happened after the patch that fixed the excessive crashing. I have all EP's except for Discover University, and Snowy Escape. I have all GP's expect for Journey to Batuu. And Luxury Party, Cool Kitchen, Perfect Patio, Movie Hangout, Fitness, Spooky, Nifty Knitting, Vintage Glamour, Romantic Garden, and Laundry Day are all the Stuff Packs that I own. I am playing on a Mac as well.
Did you try repairing your game? It worked for me (Open your game library on origin, choose sims 4 and select “repair” under the cogwheel symbol.).
