In the Origin app, right-click on the gear icon next to the Play button and select "Repair".
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1220
What expansions, game packs, and stuff packs do you have installed? seasons, university, parenthood, outdoor retreat, toddler stuff, kids room stuff, holiday celebration pack
Steps: How can we find the bug ourselves? After making a household when choosing what world to live in
What happens when the bug occurs? There are no world options, it's just a blank screen minus select a world to live in.
What do you expect to see? World options
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Attached is a pic of what I see.
UPDATE: I un-installed and re-installed origin and the sims and everything was fine again.
Edit By Crinrict: Adjusted Title, Added Tags
@User19341 Please try right-clicking on the game in Origin and hit repair game.
@staypuftfish Try the same. Are you on mac too ?
Hi, After Nov 17 update, I can't play the game anymore. When I click play button, it got stuck in loading. So I started a new game with a new sims but then it shows a white empty blank page instead of towns to select. So I deleted the sims 4 folder and started new but the same problem happened. What can I do????
i’m having this problem tried clicking on the setting and ‘updating game’ it didn’t work. i restarted my mac, logged back in and it’s still not working, i’m trying to repair it right now. if that doesn’t work is there anything else to fix it.?
im getting the infinity loop and blank world select as well.
ugh so frustrating
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? The Sims 4
What expansions, game packs, and stuff packs do you have installed? I have a few the new ones I downloaded yesterday was -Family pack -Snowy pack -And the seasons
Steps: How can we find the bug ourselves? Im not sure, But whenever I go on the game make a new family and it asks me to pick a season to play in, the towns go missing, and the screen is white. So I can't even play it at all.
What happens when the bug occurs? The towns you can live in don't show up so I can't even play the game at all. I downloaded this yesterday so I don't know if its a problem with the expansion pack or if its a problem with the new update you guys made and installed.
What do you expect to see? I would like to see it be fixed so I can play the game again and the exspansions work and everything is back up and running like it was the last time I played.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I dowloaded a few different expansion packs.
Hello, I downloaded a few new updates in the bundle pack, one of them being the seasons one, and when I pick on a season to play in the twins go blank and there's no towns to live in that come up? is this a problem with the new download from yesterday or is this its own thing. Thank you.
-Mackenzie Pharaoh
Yep, that worked for me...
Thanks!
Yes, all of the issues I similarly had in the OP seem to be resolved for me now.
The 'repair game' thing worked for - thank you!! 🙂
