In the Origin app, right-click on the gear icon next to the Play button and select "Repair".
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Most Current
What expansions, game packs, and stuff packs do you have installed? A few of the game expansion and stuff packs but not all.
Steps: How can we find the bug ourselves? Try yourself
What happens when the bug occurs? Can't enter a saved game, the starting site with the "sims icon just freeze an I can't quit the game or play the game.
What do you expect to see? I was expecting to be able to enter the saved game and play my previous games.
Have you installed any customization with the game, e.g. Custom Content or Mods? No
Did this issue appear after a specific patch or change you made to your system? The latest update of Sims I think.
Im having the same problems! I cannot enter save game.
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Dutch
How often does the bug occur? Every time (100%)
What is your current game version number? Most Current
What expansions, game packs, and stuff packs do you have installed?All except Journey to Batuu
Steps: How can we find the bug ourselves? Try yourself
What happens when the bug occurs? Can't enter a saved game, the starting site with the "sims icon just freeze an I can't quit the game or play the game.
What do you expect to see? I was expecting to be able to enter the saved game and play my previous games.
Have you installed any customization with the game, e.g. Custom Content or Mods? No
Did this issue appear after a specific patch or change you made to your system? The latest update of Sims I think.
I've merged several repetitive posts into here, split them from the audio crashing issue which is now fixed and other Heroes have merged posts in from other forums.
Please see the solution on page 1 for help repairing your game.
