In the Origin app, right-click on the gear icon next to the Play button and select "Repair".
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? ???? cant get to it
What expansions, game packs, and stuff packs do you have installed? All of them- including snowy escape
Steps: How can we find the bug ourselves? just log in?!
What happens when the bug occurs? loading screen forever
What do you expect to see? Expect to be abe to be in maps and pick my household.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. after the 11/18 patch
I enter the game click play so I can go into a household and I am on the loading screen forever! Literally, I left the house and came back and it was still loading. I cannot get past that loading screen after the main menu- I barely make it to the main menu to be honest. I am not sure if anyone else is having the issue after this past "hot fix" but I cannot play and it's bumming me out. I usually don't get the "usual" bugs too so this stinks please help!!
I am having the same problem. I downloaded the 11/18 patch into my game and since then I cannot get past the main menu. My game just continually loads until I have to shut down my computer and try again with no luck. I tried starting a new game instead of my previous saved game and am still having a problem. Hope this issue is addressed soon! The new patch ruined my game, not helped it!
