In the Origin app, right-click on the gear icon next to the Play button and select "Repair".
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1220
What expansions, game packs, and stuff packs do you have installed? pets,famous,vampire,my first pet stuff,laundry day.
Steps: How can we find the bug ourselves? i have no idea, It says it not the right game mode and everything works until i have to pick the city they live in then it all goes white and it only say pick a residential home
What happens when the bug occurs? the screen goes white and i dont get to pick the city at all and when i try loading a old life it never stops loading like i have sat and waited for 30 minutes before even
What do you expect to see? i hope to be able to play my game..... old lives to load and i just have no idea why it isnt working lol
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
i have only gotten the game a few months ago i think i love it and i didnt change anything. i hope it can be fixed
