Wrong Video Card?
Hi there! I've had the sims 4 on my laptop for a while now, just over half a year. I last played it in December, when my laptop charger broke. I recently recieved my new charger, so I'm able to acce...
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@KattheHunter01 I can already figure out that your system does not require Legacy Edition. Legacy Edition is made for Mac models that do not run Metal, which would be anything before 2011-2012, and it will not be able to launch on any system that runs Metal. You'll have to find a way to get rid of Legacy, then you should be fine.
@AriaMad2I uninstalled the sims 4, then downloaded it without the legacy edition. However an error appeared, which can be seen in the attached screenshot. Does this mean I actually need the legacy edition?
- @KattheHunter01
No, you don't need the LE. Could you please open the config.log file and c/p all the info under the === Graphics device info === section, it's about 13 lines.@Bluebellflora So I found the config.log file, but there was only two lines of information. Have I found the wrong folder?
- @KattheHunter01
How interesting! Do you not have a Sims 4 folder anywhere, only the Legacy Edition folder? Could you check for another file:
Right click on the game in your Applications folder and select Show Package Contents. Navigate through Contents > MacOS, is there another file in there called Sims 4? Could you screenshot what is in there and post it here?
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