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Mizu_Yukionna's avatar
Mizu_Yukionna
Seasoned Rookie
5 months ago
Solved

10.16.24 Sims 4 Crashing during live mode

Hi Everyone!  I need some help. When Lovestruck was released I played in offline mode so I would not have to update my mods or game. With the new pack coming out I decided to update the game. I now ...
  • puzzlezaddict's avatar
    puzzlezaddict
    5 months ago

    @Mizu_Yukionna  Your new dxdiag lists some new crashes of the graphics driver and a number of BlueScreens.  Did these happen while you were playing Sims 4?  They'd need to be addressed regardless, but if they're happening in-game, that would explain the problems.

    The particular type of BSOD has to do with a misbehaving driver, but to figure out which driver is the problem, I'd need to see some crash dumps.  So please open a File Explorer window, enter C:\Windows\Minidump in the address bar, and grab the most recent two or three files.  You'll need to right-click and Copy, then right-click your desktop and select Paste.  Zip the files, upload it to a third-party filesharing site (Google Drive, Dropbox, etc.), and link it here.

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