Here's the most recent 'Sims 4 stopped working' entry:
'Source
The Sims™ 4
Summary
Stopped working
Date
16/06/2024 13:02
Status
Report sent
Description
Faulting Application Path: C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_DX9_x64.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: TS4_DX9_x64.exe
Application Version: 1.107.151.1020
Application Timestamp: 665a58a3
Fault Module Name: StackHash_7828
Fault Module Version: 10.0.22621.3733
Fault Module Timestamp: 67ca8829
Exception Code: c0000374
Exception Offset: PCH_B6_FROM_ntdll+0x00000000000A0AF4
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 7828
Additional Information 2: 7828e88ea226f37507d3dd102fa1e6c9
Additional Information 3: 4f80
Additional Information 4: 4f80e046c534aa31ffcbc717b85fab21
Extra information about the problem
Bucket ID: 4d4aa31db8b9271bfd8449e5a93e229a (2126906174761476762)'
Yup, all the errors are 'APPCRASH's
@infinite101_ This is the same kind of error that I was hoping would be resolved with a clean boot. Since that hasn't happened, and given the other errors in the Reliability Monitor, I'd suggest running a repair install of Windows. Here's how (option two):
https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/
This shouldn't delete any of your data, but if you get to step 14 and are NOT asked to keep personal files and apps, back out and start over.
Once you've run the repair install and restarted your computer, please try playing normally, with the Sims 4 folder removed from Documents > Electronic Arts. If you get another crash, please try the clean boot again. If that doesn't help either, try the clean boot but with your computer offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.
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