Forum Discussion

AbC2009a7198231's avatar
6 years ago

510:977217d4:833e047f

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.51.77.1020 (64 bit)
What expansions, game packs, and stuff packs do you have installed? only the free one holidays.
Steps: How can we find the bug ourselves? go to click save and it will come up with error code: 510:977217d4:833e047f and it will not save the game.
What happens when the bug occurs? nothing i want to save my game as i have been playing for 4 hours and done a lot and it wont let me save it.
What do you expect to see? i expect to see the game save.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

this email looking thing will not allow me to apply a screenshot. 

7 Replies

  • Can you use save as ? What do you mean by rarely ? Does that mean it's the first time you encountered the error but now you can't save at all or that you can sometimes save on it anyways ?
  • I meant that it was the first time encountering it and no I had no luck on solving it so I had to just restart the whole game and lose the progress.

  • Yes I am still playing the same save and so far no I haven't encountered it again. I was just confused on what the error was as when I'm searching it the same error is not coming up hahah. 

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @AbC2009a7198231 These issues often only happen on a very specific constallation.

    Moving this to tech. Feel free to come back if you encounter the issue again.