7/23 Update messed up my mouse
This is the weirdest bug I have come across. I updated my The Sims 4 game on PC today and my mouse would randomly teleport to the corners of my monitors (I have two) when I am moving it, even when Si...
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I’m having a similar issue - cursor is jumping to my other screen constantly. This has only started since the update yesterday, was working fine prior to the update, and my mouse is working fine with all other apps and programs still. So I can only assume this is a sims 4 issue and not an issue with my mouse.
@emurphy07 Please answer the questions in post 2.
Im not sure whether I’m using DirectX9 or 11 - slightly older laptop and using base settings, I have no idea how to check these things.
I don’t have the same issue in full screen mode - I can’t seem to use my second monitor in full screen mode though, and playing on my laptop screen is similar to playing on a phone after using a huge monitor for years 😉 .I have checked my mouse to make sure it’s clean, although I would expect it to affect everything I do and not just the sims if that were the issue.
Thanks
@emurphy07 If you haven't specified that the game run in DX11 mode, you're probably running DX9. But to make sure, you can check the version in the lower-right corner of the Main Menu.
Uninstalling and reinstalling helped the other player in this thread, so I'd suggest that if your download times aren't too bad. Otherwise, clear the EA App's cache and repair the game, which is not as thorough as an uninstall but will be a lot faster.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
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- EA_Cade11 months ago
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