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Anonymous's avatar
Anonymous
9 years ago

Activation UI.exe error code 0xc000007b Windows 10 Sims 4

Just recently purchased Sims 4 on the holiday sale installed origin and the sims 4 went to lauch and received this error have since viewed numerous threads and contacted EA support all of which simpl...
pc
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @AzureyBoy,

By everything you mean the game and Origin? If you only uninstalled The Sims 4, please, try to reinstall Origin also. You can download the latest version of Origin from here.

If that didn't help, try to run Origin as administrator. To do so, close Origin completely from the menu: Origin > Close. Then right click on Origin shortcut and select "Run as administrator".

Does it work now? 🙂

-Mai

  • Anonymous's avatar
    Anonymous
    9 years ago
    Hard wiped with Revio and reinstalled both, have run both apps as administration and disabled origin in game, am running 64 on a 64
    • EA_Mai's avatar
      EA_Mai
      Icon for EA Staff rankEA Staff
      9 years ago

      Hi @AzureyBoy,

      Do you have a "The Sims 4" folder in Documents \ Electronic Arts? If so, please move it to the desktop or rename it to "The Sims 4 old" and try again. Does the game work now?

      -Mai

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