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Adelaide_Astraea's avatar
Adelaide_Astraea
Seasoned Adventurer
1 day ago

Re: Error Code 102/122:502fc384

Hi,

All households will not load. In saved games and in new saves.

I can go to manage worlds, enter into a world, but then when I try to enter any lot or household the game tries to load for a few seconds then goes back to manage worlds without loading.  I have closed the game without saving and then reopened hoping it would help. It hasn't.

I got this error code message with the new save:

The game failed to load. Error code: 102:502fc384:e69ba345. It is recommended that you relaunch the game.

Saved games has a flickering blue box on the bottom right of the screen but no text with it.

I do have mods and cc. I haven't tried removing them yet.

There are several long last exception files that I don't understand, but can share here if that would be helpful.

I don't know if the saves are corrupted. But even brand new saves won't work.

Thank you for your help!

2 Replies

  • Adelaide_Astraea's avatar
    Adelaide_Astraea
    Seasoned Adventurer
    1 day ago

    Update:

    I removed my mods folder and placed it on my desktop. Then I opened Sims 4 and started a brand new save with no mods or cc. The game did work normally this time.

    So I am guessing perhaps it might be a problem with some mods or cc I have?

    I'll try the 50/50 method to see if I can figure out what is causing the problem. If anyone has any other tips I would appreciate it!

    Thank you!

  • Adelaide_Astraea's avatar
    Adelaide_Astraea
    Seasoned Adventurer
    1 day ago

    Update: I went through all of my mods and cc and found the culprit that was causing problems.

    So far everything is working normal now with that one mod removed. My old saves are thankfully back to normal!

    I wil update if problems come back.

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