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-cdiwnycz-'s avatar
-cdiwnycz-
3 years ago
Solved

All my Progress has disappeared

After buying and downloading the game I spent hours creating my sims , building their relationships and spending ages building their house. I saved the game and closed the application. The next day i...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @-cdiwnycz-  Then I'm sorry to say, it sounds like your saves are gone.  I don't know why this happens occasionally, although OneDrive failing to sync could be the culprit.  But regardless, the only reliable way to avoid this kind of situation is to make frequent backups of your saves and other critical data so you can restore one if necessary.

-cdiwnycz-'s avatar
-cdiwnycz-
3 years ago

After trying both your suggestions I found an Electronic arts folder within Onedrive which led me to a sims 4 folder which was full of a series of different sub folders including one named saves. However all of the folders were completely empty. Even when I searched for Slot_ nothing was found in either one drive or on the PC.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@-cdiwnycz-  Then I'm sorry to say, it sounds like your saves are gone.  I don't know why this happens occasionally, although OneDrive failing to sync could be the culprit.  But regardless, the only reliable way to avoid this kind of situation is to make frequent backups of your saves and other critical data so you can restore one if necessary.

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