My Operating System is already running 64 bit so I dont understand why Origin told me I had to download and install the Sims 4 Legacy Edition and the game would NOT run until I did. And now that I did that I cant get rid of it or play without it and just learned that with this Legacy Edition I can NEVER buy another Sims 4 expansion or other pack OR get ANY future updates. PLEASE tell me there is a fix coming for this as I was hoping to get the new Discover University expansion. ☹️ HELP!!! I have a barely 2 years old laptop with Windows 10 and a 64 bit operating system.
Go to the Origin/My games Library - right-click on TS4 and select properties or game data. (My version of Origin is not in English so I don't know what the equivalent of this term is for you)
Then select advanced startup options. Change from 32 bit to 64 bit there
Edited:
Forgot to add.
The first time launch the game from Origin - not from the desktop icon
Uninstall Legacy Edition and do as above
I don't work for EA
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Could you also post a picture how it looks for you for the advanced options ?
This is what you should be seeing
I'm curious about something in regards to households and lots since this update came through:
You created new households and lots in either legacy or standard versions or both, can you move those households and lots across to these various versions of TS4?
If so - can you provide a step by step guide to add to your FAQ as to how to go about doing that?
(It could be helpful if you are locked to a 32bit system and plan on an upgrade to 64 bit system and don't want to lose the effort you put into it when you do upgrade and start getting the DLC packs to unlock those households.)
Also those who enjoy having limited or no internet might want to transfer those households and lots across the standard to the legacy version and have it all in one place, either as a back up or a place to test out all their experiementations with CC while keeping the standard version clean, and since the legacy version won't get updates, it would be perfect for all those mods and having such copies of households and lots put there.
I am in exactly the same boat, spoke to an EA consultant on live chat today supposedly they need to fix something and that its happening to lots of people please let me know if you find a way to solve this issue! fingers crossed we hear something soon.
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