@amanda0222 Please clear Origin's cache, and if that doesn't work, uninstall Origin "the hard way" and reinstall.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
If you happen to be on a Mac, run the Origin reset tool instead:
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
If these steps don't help, please let me know what operating system you have, and which version.
@puzzlezaddict Fixed! Thank you so much!
So i have a 32bit windows 10 pc. I installed the Legacy Play verstion of the Sims 4... however... I cannot find it anywhere! Where do I go to be able to play? It's acting as though I haven't installed it at all. Where is it hiding? Help please?
Community Manager
