Forum Discussion
@Archangel9701 I think you should be able to run it fine. Do you get the options to switch like shown on the first page ?
What is this self-test ? Wasn't aware there is one. Is this an official EA link ?
Since you only have 4 GB of RAM, Origin might have set it to run the legacy edition but you should still be able to play.
That said, it is probably a bit underpowered overall as I suspect you don't have a dedicated graphics card either.
Under the options menu it doesn’t even come up with a choice to switch between legacy and 64-bit, it just shows running origin in the game itself.
The dxdiag I attached was a self-test but the EA website article about the sims 4 also has a link to run a eval of your computer to identify if you are able to run the sims 4 regular or if you will need the legacy edition
I just deleted the sims 4 and reinstalled it so maybe it will work when I get on or maybe I need to clear my cache/do a repair?
- crinrict6 years agoHero+
@Archangel9701 I'll try to get some info on this.
Do you have a link to that self test ?
- 6 years ago
@crinrict I tried my account again to see if it would let me switch, in the advance options it just shows choosing your language, there isn’t a section for switching to 64-bit.
I did some research on the snapdragon I am using and it says it’s equivalent processor is the same as what EA requires to run the Sims, so I’m slightly confused as to why it won’t
this is the page I saw the check computer for the ability to run the sims 4 regular
https://help.ea.com/en-us/help/the-sims/the-sims-4/the-sims-4-legacy-edition/
- crinrict6 years agoHero+
@Archangel9701 Oh, that's what you mean. I thought you meant some site where you can have the site actively check the requirements and give you a result.
It can have something to do with Origin not being aware what this processor is and simply denying because of it. I don't think your tablet is supported as such.
Could you attach your dxdiag text file ?
About The Sims 4 Technical Issues - PC
Community Highlights
- EA_Cade9 months ago
Community Manager
Recent Discussions
- 4 hours ago
- 5 hours ago
- 7 hours ago
- 7 hours ago