3 years ago
Arrow keys nor WASD work
Product: The Sims 4 Platform:PC Which language are you playing the game in? Suomi How often does the bug occur? Every time (100%) What is your current game version number? 1.96.365.1030 What exp...
@Milana0 Try playing in a clean boot:
The one service you need to leave enabled is the EABackgroundService, which the EA App uses. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes shutting down anything that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be active. If you accidentally kill the wrong process and it doesn't restart on its own, just reboot your computer again.
@Milana0 Do you have a different keyboard you could test with, at least temporarily? It would be useful to know whether the issue is your keyboard, or at least its settings, rather than your computer.
@Milana0 I don't think it's worth buying a keyboard just to test, especially if you could borrow one from a friend or family member. If that's not an option, find your keyboard's manual and cycle through its various functions and settings, for example Number Lock or some special gamer setting you didn't know existed.