Bad Internet Connection?
I received the Sims 4 about two weeks ago, and the gallery is inaccessible. When I log into Origin, I can see that I truly am connected to the Wi-fi. When I attempt to open The Sims 4 gallery, howeve...
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Unfortunately, your solution did not seem to work. ☹️
Hi, @Izzycachegirl
Not so much as a solution, but checking your settings.. ok also try 1: right-clicking the shortcut and 'run as Administrator', 2: Go offline with Origin shut the application (even in the tray items) start it again and 'go online'.
Do you have an underage account <14? There are some Origin age restrictions. They are setup to be parentally supervised.
1: It may also be your firewall or other malware programs, check those.. 2: A Check List at Carls Sims 4 Guide
No luck?
Then something else may be blocking the game application from connecting to the Gallery. For network troubleshooting assistance please refer to the following EA Support pages: They provide thorough step by step procedures
Hope this helps,
Sasha
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