Forum Discussion

KitKatGaming101's avatar
6 years ago

Black dots on screen

Whenever I start my game a bunch of tiny black bubbles appear. I have just downloaded cc and thought that was it. I tried taking it out of the folder and restarting the game. It didn't work. I'm not sure what to do. 

1 Reply

  • @KitKatGaming101 

    First, we can find out if the CC is causing the issue by doing the following...

    Please try the following in this exact order without skipping any steps, even if you’ve done some of these steps already:

    • Exit your game then exit Origin. Drag the Mods folder from your 'The Sims 4' folder onto your desktop (for future reference) then delete the localthumbnailcache.package file in your 'The Sims 4' folder. (When you restart the game it will automatically create a new Mods folder.)
    • Next please run a game repair [ Open Origin, click 'Game Library' then right-click Sims 4 > Repair Game ]. Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs).

    Do not re-add any or your Mods or CC at this time. Please then restart your game and do not enter your previous game-save but begin a new game. See if the issue is present in this new game-save.

    If this fixes the issue you can re-add your Mods/CC one at a time to see which were conflicting with the function/causing the glitch - but do not re-add the old Resource.cfg file from the old Mods folder, as it is possible for it to have become corrupted. 

    Please let me know if this stops the issue. If it doesn't, we can troubleshoot further. Thanks!