12 years ago
Black screen on CAS
I have access to The Sims 4 Create-a-Sims demo but after the opening anamation, I get a black screen where the only thing showing is my mouse. My computer is well above the minimum recomendations. Al...
There's a file called config log. Can you post the content of that (remove all private information that is in there like your computers name or your user name)
You just get a black screen and not a llama like this person, right: http://answers.ea.com/t5/The-Sims-4/Cas-Demo-Black-Screen/m-p/3112460 ?
Ok. let us know.