My game has bee crashing constantly after downloading Enchanted by Nature. I cant even play for 30min without it crashing. I've repaired the game and deleted cache and files I don't need. I don't have mods or cc either.
wolflyghts Please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Please also let me know what world(s) and lot(s) you're playing, if there's any pattern at all; and whether the game runs better on a blank or default EA-made lot in one of the base game worlds. I'm not saying you can't use the new content, only that this is an informative test.
Hello! Dxdiag attached!
It seems to only crash in the new Innisgreen world. I was on the watering hole lot and fern&frond wading pond lot as well as my sims home lot in innisgreen. If my sims travel to another world it doesn't crash and runs completely fine.
wolflyghts These two lots are a problem for a number of players right now, so I'd like a lastcrash from you if you have one. This would be to pass on to Maxis; I can't do much with the file. It would be in Documents > Electronic Arts > The Sims 4, and you'd need to open the file and delete the first line before you could attach it to a reply here.
Feel free to post a few if you know (from the time stamps) that they're from when you were playing in Innisgreen and there were no mods or cc present. If you need to, you can zip the files together and upload them to a third-party filesharing site, then link the upload here.
I don't see anything obviously wrong in your dxdiag, but your computer's page file is mostly used. I don't think it's affecting Sims 4 because out of memory crashes look different than the ones in your dxdiag, but still, I would suggest checking the Task Manager's Startup list for any apps that are opening with Windows, and disabling those that you don't need to be running in the background all the time. For example, Edge or Teams may be on the list, and there's no reason for either to start with Windows when you could just open them yourself as needed.
Files attached, I don't use mods or cc.
wolflyghts Sorry for the late reply, and thanks for the info. I've added it to the list but couldn't tell you what might come of it. Hopefully EA figures out what's causing these crashes soon enough. In the interim, I'd suggest just avoiding these lots, inconvenient as that may be.
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