12 years ago
Black screen on CAS
I have access to The Sims 4 Create-a-Sims demo but after the opening anamation, I get a black screen where the only thing showing is my mouse. My computer is well above the minimum recomendations. Al...
The card should handle this demo. I can handle it with my many years old test laptop.
Try reinstalling your graphics drivers.
I just reinstalled my video drivers and the issue has not be resolved. The config.log file still shows that their was no database found for my video card. It is beginning to sound like the program is having a problem identifying the AMD video cards.
Let's wait for the config.log of the other user with the same issue.
I tried the demo on my Windows 8 tablet and it doesn't have a recognized card either, yet it works so I don't know.