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Anonymous's avatar
Anonymous
10 years ago

Blurry Sims/Unrecognized Graphics Card

I am having an issue with blurry sims. I recently purchased a new laptop and when I launched Sims 4 I received a notification that my graphics card was not recognized and my settings would be set as ...
pc
Anonymous's avatar
Anonymous
10 years ago

Hi, thank you for your timely response. I have attached the requested info.

I haven't played around with the settings too much because the screen tends to freeze when I try to and I have to go to my task manager to get out of the game. I have also taken a look at the nvidia control panel but I don't understand any of the terminology so I don't feel comfortable messing around with it unless given instruction to do so. 

Would you be able to specify what my recommended settings should be based on the information I provided you with?

Thank you! 

    • Anonymous's avatar
      Anonymous
      10 years ago

      I am using a laptop computer with no external monitor, just an external keyboard and mouse. I have made sure the game is using the Nvidia card and I am still encountering the same issue. Everything in my game looks good except the appearance of sims, mainly in the facial region. Lines appear blurred and jagged, I can only get a crisp image when I zoom in at close proximity. 

      • crinrict's avatar
        crinrict
        Hero+
        10 years ago

        Could you post some screenshots how it looks for you ?

        Also a screenshot of your current graphics settings would be helpful.

        Meanwhile you can also update your Nvidia drivers as they are from September and there were new ones in January

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