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Anonymous's avatar
Anonymous
11 years ago
Approved

Bought SIMS 4 when i have a Mac, can't play it!

I bought the sims 4 with pure excitment!! then to realise when i opened it in Origin it says only avaiable for PC Now im -£60.00 and i cant even play it! Is there any chance of a refund please? Th...
pc
Indys2nd's avatar
Indys2nd
Hero (Retired)
11 years ago

There is one way to play it on a Mac and that is with bootcamp. Please see this thread if you would like information on how to do it @beckyarton .

Otherwise, for a refund you will need to contact a game advisor at https://help.ea.com/en/contact-us/new/

Put in product - sims 4 , platform - pc, topic - fill in required info and then an option to speak with a game advisor will come up. Be aware that live chat may not always be available on the weekend at all times. 

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