Brand new MSI laptop freezing and crashing. No mods.

As the title states, brand new computer crashing. I've not installed anything except Sims 4. Freezes, then crashes, then automatically runs a diagnostic and finds nothing. I am completely computer du...

crashing

never cc or mods

puzzlezaddict

Hero+

7 hours ago

Jerk00 Sorry, that was a typo, the L being next to the colon.

C:\Windows\Minidump

And you type it into the address bar of a File Explorer window.

Jerk00
Newcomer
7 hours ago
I wasn't lying when I said I was computer dumb. This is the only file within MiniDump. There also doesn't seem to be an option to "send to" when I right click. If I double click to open it gives me options on where to open it and of course, I have no idea. Goodness, I'm sorry for being difficult.