Sims 4 won’t open
My sims 4 won’t open. I’ve repaired the game, removed mods, cleared my cache, updated my graphics driver, uninstalled and reinstalled the game, and I still cannot get the game to load. It first started breaking after I bought and played the life and death expansion pack. Please assist.210Views4likes19CommentsSims 4 - Game is Already Running
I have been trying to launch the game for over 12 hours and doing every troubleshooting step I can find. When I try to launch the game, I get the "Game is already running" popup, but then after clicking okay, I get the "prepping game" pop up, that eventually vanishes (crashing I'm assuming?). I do not have any mods or CC installed. File locations: EA Launcher - "C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe" TS4 - "C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_Launcher_x64.exe" Documents - C:\Users\alyss\OneDrive\Documents\Electronic Arts - Note: I don't have OneDrive enabled, I am unsure why that's the filepath - Note 2: I'd link directly to the TS4 folder if I had one!! I installed the game today via steam, and installed the EA launcher as required. One of the steps I have taken is uninstalling from steam and installing via EA. This has not helped. I have followed this guide to a T: [CURRENT ISSUE] Sims 4 already running | EA Forums - 11818313 - When I do the step where you move The Sims file from My Documents, a new one IS NOT created. I can't find any steps to take if this happens. - The game does NOT launch and gives the same error from a secondary local admin account. I uninstalled my VPN/antivirus - same issue. I added EA and the TS4 launchers to windows firewall exclusions - same issue. I ran windows updates, checked my drivers - same issue. I've tried switching EA to offline mode - slightly different issue: the same thing happens but I don't get the "game is already running" pop up. Basically, it gives the "prepping game" pop up, and then nothing happens. I watched it in task manager, it just ends task. Speaking of task manager... TS4 never shows up. Just the prepping game from EA Launcher, and then it vanishes randomly. I've run the Malwarebytes scan. No threats detected. I've run the DxDiag. Someone please help me, I am losing my mind.SolvedMajor error when loading the game: Can't play
Hi! Its been two weeks that I can't play no more to The Sims. I bought the game 4 years ago, all went good, I been playing with mods. Then, after the last update on Jan 28, the game become so slow,it is impossible to get past the start screen. There is a mention of DirectX 9 in the bottom left of the screen. I tried Repair the game, I also also moved " the Sims 4" folder with the user folder in it. Still the same issue. YEsterday, I removed The sims4, and also the EA hub, and removed register_key and had a Ccleaner. I re-installed the game, and IT DID WORKED !!!!!! But eventually I went to sleep, and I wanted to play earlier today, and the same thing happenned: the game beacome unbearably slow right at the home screen... The logo of The Sims4 appear, and the crystal is rotating super slow, frame by frame. I dont know what to do anymore. Here is a dxdiag report from my computer. Can any specialst could help me? I attached the dxdiag report. Thanks a lot, can't wait to play again the one and only game I bought in the last 5 years !Sims 4
I wanted to play my Sims 4 game today after work and when I did, I noticed some lagging then it froze and then it crashed so I had to control alt delete to force stop it. I tried again just now I was able to play it for maybe 15 minutes before I noticed the sims are pixelated and then when I traveled to Willow Creek so I can play the back to the future goaled piece of the game. It didn't even load before it crashed. Please fix this. I love the sims and want to continue playing but I can't because I know it will just crash and I will lose out on a lot of work. Date: 2/10/2025My game is not loading
I have used and played the game less than 24hrs ago. When i click resume game today, it keeps staying at the loading page. I cannot even close the window. I have do all the instructions to fix like update my graphics card, uninstall and reinstall the game, update the EA app, remove cache..e.tc but none works. every time i want to close the game, i always have to use task manager and force quit on it. so please advise. Please advise. see the images for reference.Game Crashing after 30 minutes
Good Afternoon, I need help figuring out how to keep my game from crashing. For the past month everytime I play I have to repair the game before I even try to open the Sims. After that I may get a good thirty minutes in before it crashes without explanation. It will just end the session. I have an HP Laptop 15 and it has always worked in the past so I'm confused about why I am having so much difficulty now.