Forum Discussion
puzzlezaddict
5 years agoHero+
@YBNS Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair. If that doesn't help, clear Origin's cache, restart your computer, and repair again.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Please also delete localthumbcache.package from Documents\Electronic Arts\The Sims 4, to be thorough.
YBNS
5 years agoSeasoned Veteran
@puzzlezaddict Thanx!!🙏🏻 I think you're right, that's what I should have done first....☺️ Trying to fix it right now!!!👍🏼