camera glitch- wont go into house
So this first happened a couple of months back while I was living in the penthouse apartment in the fashion district in san myshuno. When in live mode, the camera refuses to go into the house, it just goes up over the roof and when I click the down a story it only says there is one story even though its a 3 story house. But as soon as I go into build/buy mode the issue goes away and I can go into my house and see all my stuff/sims. But as soon as I click live mode the glitch comes right back and sends the camera over the roof and it shows nothing in the house, as if it was a neighbors house. After playing with the camera I decided to move to forgotten grotto to see if the issue would go away, and it did. I made a 2 story house on one of the empty lots, and made it about a sim week with no problems then the issue came right back, proving that its not just an apartment issue.
I need help