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Anonymous's avatar
Anonymous
9 years ago

camera glitch- wont go into house

So this first happened a couple of months back while I was living in the penthouse apartment in the fashion district in san myshuno. When in live mode, the camera refuses to go into the house, it just goes up over the roof and when I click the down a story it only says there is one story even though its a 3 story house. But as soon as I go into build/buy mode the issue goes away and I can go into my house and see all my stuff/sims. But as soon as I click live mode the glitch comes right back and sends the camera over the roof and it shows nothing in the house, as if it was a neighbors house. After playing with the camera I decided to move to forgotten grotto to see if the issue would go away, and it did. I made a 2 story house on one of the empty lots, and made it about a sim week with no problems then the issue came right back, proving that its not just an apartment issue.

I need help

pc

7 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    I uninstalled the game and reinstalled it with all the packs but I haven't tried repairing it...how do I do that? I also have never modded or used custom content, I used buydebug once to get some missing plaques but that was it
  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Right click on the game in Origin and use repair game.

  • Anonymous's avatar
    Anonymous
    9 years ago
    I did it and the glitch is still present
  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Could you start a fresh save for testing purposes to see if that has the same issue.

    If it does, try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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