5 years ago

Can I transfer my sims dlc to my steam account?

I did a research that it is possible to transfer my sims DLC from my origin account to my steam account. Though I tried all ways they told me and I still can't seem to transfer it. I have a lot of dlc in my origin account but realized steam is much cheaper so I bought some items there since I learn that there's a possibility I can do that.

Though the support said it's not possible and I got confused. So I was wondering if the support just didn't understand my question so he said it's not possible or is it not actually possible so I should just get a refund?

16 Replies

jarzzie
5 years ago
@crinrict Oh okay, I'll try again to see if it's working. Since last time I launched it at origin version but it only had the dlc items I got from origin even though the dlc from steam was downloaded. I also tried to launched at steam but it also didn't have the dlc I have In origin. If it's still okay for you and all your dlc items are still there then I'll try a few more times to check the problem and if the problems continues then I'll just refund it since I feel like it might be my computer that's a problem.
crinrict
Hero+
5 years ago
@jarzzie So I did some testing. Had Origin installed and just installed the steam version through Steam on top of that. Started the game through steam .. no DLC .. went into Origin and redownloaded some of the packs for testing. They do show up on both of my tiles to re-download.

After that they showed up.

Did you ever redownload them through Origin after installing Steam ?
jarzzie
5 years ago
@crinrict yeah, I started it on steam and origin. I did redownload the dlc on origin again. And your right the tile did show up but I played a game my dlc gameplay and items were still gone. It's weird, is your steam dlc working fine?
crinrict
Hero+
5 years ago
@jarzzie Thought it was the Origin DLC that didn't work ?
jarzzie
5 years ago
@crinrict The dlc I got from origin doesn't work on steam and the dlc I got from steam doesn't work on origin. Sorry to confuse you.
crinrict
Hero+
5 years ago
@jarzzie Yeah, Steam DLC doesn't work on Origin, that's how it is. If you have Steam DLC, you need to run the Steam Version.

At this point, I think the best you can do is the following

1. Backup your user files found in Documents\Electronic Arts\The Sims 4
2. Uninstall both Origin and Steam version with all DLC (so that there's nothing Sims 4 left on your computer)
3. Reinstall the Steam Version with all it's content, then start it on Steam.
4. Your Origin DLC will be missing, so after starting the game, close it down and start Origin (Steam still running).
5. Go to the tile of the Steam Game on Origin (if you have that, otherwise just use the Sims 4 one on Origin) and start installing the DLC you have on Origin.
6. After that is done, start the game through Steam.

7. If you now have your packs, move the backups of your user folder back in case your saves don't show up anymore.

For me, the packs I installed (one Content from Steam, 3 from Origin) showed up in my game.