Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

Can not connect to EA servers to activate The Sims 4

Ok people, I need HELP! I brought The Sims 4 Limited Edition (disc), after installing it, when I click play it comes up with this error message "We are unable to connect to EA servers to activate Th...
pc
Bluebellflora's avatar
Bluebellflora
Hero+
10 years ago

@kr123224

Go into System Preferences > Security & Privacy > Firewall then click the lock and enter your password. Now click on Firewall Options, is Origin showing up with allowed connections?

Are you using any kind of VPN software or a 3rd party Firewall?

Anonymous's avatar
Anonymous
10 years ago

@Bluebellflora

my firewall is turned off all the time .. and i dont use any VPN software or 3rd party firewall

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