Forum Discussion

PaatB's avatar
PaatB
6 years ago
Solved

Cannot connect to Gallery

Cannot connect to the Gallery online
pc
  • SimQARobo's avatar
    SimQARobo
    6 years ago

    Edited: If anyone is experiencing issues to connect to the Gallery and you don't see any recent threads around it here, please, open a new thread to let us know.

    Hello.

    There was a Gallery maintenance earlier today that we hope helped with this issue. 

Ayeryss's avatar
Ayeryss
6 years ago

I am also still having this issue :/

I haven't been able to connect to the gallery in a while.

I also cannot figure out how to go online/offline in Origin. When I have looked at the how to steps the images of Origin are different than how Origin appears on my computer

crinrict's avatar
crinrict
Hero+
6 years ago
@Ayeryss Merged your post with current gallery connection issues

To go offline, simply click on the Origin Menu and then go offline.
  • john83aaa's avatar
    john83aaa
    6 years ago

    I'd like to inform that the issue I had is gone. Thank you.. .Gallery is back online

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      6 years ago

      Great to hear that the issue is sorted for you @john83aaa and thanks for letting us know.


      Darko

    • crinrict's avatar
      crinrict
      Hero+
      6 years ago
      Just tested and I can connect fine.

      Did you guys do the usual troubleshooting with checking on Firewall and Antivirus ? Maybe deleting Sims and Origin cache files ?
      • JasonXinYan's avatar
        JasonXinYan
        6 years ago

        Still can't connect ... Please check my file above.

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