Cannot Download Households/Sims to Gallery
Problem: Cannot download to gallery (sims/households) I open into online Gallery, then open into My Library, all households/lots are displayed just fine in scroll-through menu. I open into any ran...
Forum Discussion
http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
This is the link I was given before. This didn't work. My error was still there afterwards, maybe I did something wrong or maybe my issue is deeper than just troubleshooting/resetting my game.
Did you check your security software if it's not blocking the connection ?
Our security software installed is WebRoot from Best Buy. Is there anything specific we should do or look for?
Don't know that but check if there's a quarantine or a place where you can add exceptions and add thesims.com and origin.com as well as ts4.exe and origin.exe
I don't have ts4.exe or origin.exe in my computer. Is that bad?
Community Highlights
- EA_Cade12 months ago
Community Manager
