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Anonymous
10 years agohttp://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
This is the link I was given before. This didn't work. My error was still there afterwards, maybe I did something wrong or maybe my issue is deeper than just troubleshooting/resetting my game.
crinrict
10 years agoHero+
Did you check your security software if it's not blocking the connection ?
- Anonymous10 years ago
Our security software installed is WebRoot from Best Buy. Is there anything specific we should do or look for?
- crinrict10 years agoHero+
Don't know that but check if there's a quarantine or a place where you can add exceptions and add thesims.com and origin.com as well as ts4.exe and origin.exe
- Anonymous10 years ago
I don't have ts4.exe or origin.exe in my computer. Is that bad?
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