Cannot Download Households/Sims to Gallery
Problem: Cannot download to gallery (sims/households) I open into online Gallery, then open into My Library, all households/lots are displayed just fine in scroll-through menu. I open into any ran...
Forum Discussion
Did you check your security software if it's not blocking the connection ?
Our security software installed is WebRoot from Best Buy. Is there anything specific we should do or look for?
Don't know that but check if there's a quarantine or a place where you can add exceptions and add thesims.com and origin.com as well as ts4.exe and origin.exe
I don't have ts4.exe or origin.exe in my computer. Is that bad?
You probably do or the game won't run at all. It might be just called ts4 and origin without the exe.
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