So it happened to me too. I had my Sim take a picture of my pet before leaving the game and then it will always load on the "take a picture" screen, and after that, I'm not able to save. After closing the game, rebooting my computer, clearing all origin folders (Support suggestion) I gave up and created a different family. Everything seemed right until my teenager grew up, after that, I couldn't save, I got the message that I couldn't save while a Sim is aging up, but it over a week after the birthday.
I contacted EA support, we repaired with Origin, I loaded an older save of the game, but if I repeated the actions, I kept getting the same result. Finally, I had to completely delete the Sims 4 folder from the documents folder and create an entirely new family. I repeated the actions (took pictures of my pets, aged my Sim) and I was able to save.
I know this is not the solution one would like, mainly if you invested a lot of time in your family, but is what I got. Hope you find it helpful.
i have the same problem... what do i need to do if i download the game yesterday? it make me so sad that i cant play....
The exact same thing with the picture is happening to me...but I can't just waist months of playing.....I need a better solution...should I try taking all of my mods out of the folder?
Hi @MeliaKapri
taking out mods is always a good idea for troubleshooting. They get outdated with patches so it's possible you're using something that's no longer compatible.
So I tried disabling all of my mods, but it didn't do anything...still cannot save...if I could just use an old save, maybe I wouldn't have a problem? I'm pretty sure it's cause I always open up with taking a picture...
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