Cannot start the Free Sims 4 - Out of Memory

Hi;

Have you performed an update on your display adapter/graphics card recently? I am attempting to read your dxdiag but the Radeon RX 580 series I see on hand doesn't list the last time it's been updated. The last thing I see is 4/15/19, but normally it's much clearer in the dxdiag. I looked up your graphics card and that should be sufficient, so an update wouldn't hurt.

You may want to also take a visit over to System Requirements Lab to see if your machine is able to run it; it may give you some details if anything is incompatible.

If everything looks copacetic, I would then try it on a different machine and see if it works there; if it's an issue with the machine you're installing it on alone, it could be signs of something else.

Hope this gives you a start on where to go.

- B