Forum Discussion

Kit-KatKatKaz's avatar
7 years ago
Solved

Can't Change The Color of My Cat's Eyes/They're a Weird Color

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.47.51.1020
What expansions, game packs, and stuff packs do you have installed? Get Famous, Get to Work, City Living, Cats and Dogs, Dine Out, Parenthood, Toddler Stuff, Kids' Room Stuff, Bowling Night Out Stuff, Laundry Day Stuff
Steps: How can we find the bug ourselves? Click on a cat in CAS, try to change its eyes. Not sure if it'll appear for others.
What happens when the bug occurs? It only happens on one of my two cats. It won't let me change her eye color even when I'm in full edit mode in CAS. The bugged cat's eyes are also black. Like her fur. Which is really weird considering that isn't an option.
What do you expect to see? To be able to change the color of my cat's eyes. Plus they shouldn't be black.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

The black and white cat works fine in CAS. The all black one, however, does not. You can't change her eyes.

*Note about the CC/Mods question

No, I currently do not have CC and Mods in my game. However, there is a quick story behind that. I used to have CC in my game, I'm not sure whether this bug occurred before or after my CC removal. I had to reset my laptop to default settings and completely wipe it. While I was able to move my saves folder and Tray folder to a flash drive and then onto my other PC, I deleted all my CC. While on my other computer, my black cat had the same issues. I couldn't change her eye color, and they were black. So now I've moved my game back onto my newly wiped computer and it has the issue as well.

Hopefully this all makes sense and y'all can help.

  • I think I just overlooked it

    I don't know where your cat has those eyes from but it's possible that they got bugged by cc.

    Did you ever use any replacement eyes for animals ?

    Only option to unbug them I found was to randomize the face, which of course makes your cat look different but maybe you can change her afterwards to make her look like before ? 

16 Replies

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago
    Sorry, didn't have the time to check.

    Will need to postpone till after Christmas.
  • crinrict's avatar
    crinrict
    Hero+
    7 years ago

    I think I just overlooked it

    I don't know where your cat has those eyes from but it's possible that they got bugged by cc.

    Did you ever use any replacement eyes for animals ?

    Only option to unbug them I found was to randomize the face, which of course makes your cat look different but maybe you can change her afterwards to make her look like before ? 

  • manzana0807's avatar
    manzana0807
    Seasoned Ace
    7 years ago

    This has happened to me with both cats and dogs I've downloaded from the Gallery and Tumblr, because the person who created them used default replacement pet eyes. From my own research if either you don't use default replacement eyes or you use a set by a different creator this can happen.

  • I think they were default replacements. The other cat I had would have had the default replacement eyes as well then. It's strange that she doesn't have the odd colored eyes as well. Thank you!

  • kf10147's avatar
    kf10147
    6 years ago

    Hello, I am unsure if this will work for you, but I have had similar issues with human eyes when I accidentally run sims 4 studio's disable all cc for random batch fix which will break default eyes. I always fix it by redownloading the eye set and then taking them out when I disable cc for random. Hope this helps!

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 years ago
    Hi @kf10147, thanks for sharing. 🙂

    For future readers, if posts in here have helped please hit the 'XP' button to share some kudos with the writers. If the issue persists, could you create a new thread on this please? It would help to have up-to-date information in the report when advising.

    Thanks,

    EA_Lanna

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