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It just started happening after I got seasons
Hi @iDeeDaBoss
your computer is a bit borderline for the game. CPU and RAM are minimal and the graphics chip is below minimum requirements.
Not sure if that has anything to do with the issue though.
Can you try playing in windowed mode and see if that works better ?
Also check for newer graphics drivers: https://downloadcenter.intel.com
- 7 years ago
I just put my game in windowed fullscreen & it worked for me! Thanks 👍🏽
- 7 years ago
So I'm having the same issue with a portion of my screen not being able to click on on the right side of my screen. It only happens in my game and it only recently started. Ive tried repairing my game but nothing fixes it.
- 7 years ago
Hi there @rcross9472 ,
You might want to make sure you have the latest GPU (graphics card) drivers, otherwise the game misbehaves.
Additionally, if the above doesn't work, then try performing a clean boot before opening the game :3. It should help.
- Guide here: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
Do let me know how it goes ^_^.
Have a nice week ahead 🐱
- 6 years ago@HarleyQuinn2922 I tried the clean boot, and was still unable to use the right side of the screen. Thanks to the new update, I can't even load my saved games. IS there anything else that might work?
- 6 years ago
I'm struggling with this problem now. I'm on my mom's fixed computer playing on a friends profile. Here is my DxDiag
- 6 years ago
Hello, was wondering if you could help me with mine?
I have had the same issue for months now, even after purchasing new expansions, stuff, etc. Even doing the regular updates and it still appears
- crinrict6 years agoHero+@apple-baby95 DId you try all the suggestions in this thread already ?
- 6 years ago
Hi. I have the same problem.
I attached the dxdiag file.
Thank you.
- kreatora6 years agoHero (Retired)@romanogijzen123
Have a look here. Your problem is the same.
https://answers.ea.com/t5/Technical-Issues-PC/Sims-not-loading-a-game/m-p/8123466#M148993
I don't work for EA
- 6 years ago
Mine game does the same thing and has been for a very long time. I got a new computer and started fresh... same problem.
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