Can't do anything in CAS
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.63.1010
What expansions, game packs, and stuff packs do you have installed? All expansion packs that are currently out. Realm of Magic, Strangerville, Jungle Adventure, Vampires, Dine Out Moschino, Perfect Patio Holiday Celebration Pack
Steps: How can we find the bug ourselves? I don't know, it just started happening to my CAS today.
What happens when the bug occurs? CAS shows green grass with blue sky. No sims show up. Nothing happens when you click the different options at the bottom left.
What do you expect to see? I expect to be able to Create a Sim in CAS so I can play the game, but it won't let me
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The very recent update.
It would be nice if someone could help me with this.
I just got Discover University today by buying the box at Walmart and inputting the code. I also have the latest update downloaded.
However, when I open the game up and set the UI back to default, and click "new game," my game either crashes or something else happens to CAS. I attached a file straight from my screenshots to show what this means.
No matter what I press in CAS, nothing happens.