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SapphirePalmTr3's avatar
SapphirePalmTr3
6 years ago
Solved

Cant download package files for custom content

Hello I've been trying to download custom content from various sites on the internet, but every time I press the download button I get this error message that says " this file does not have an app a...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    6 years ago

    @SapphirePalmTr3  It sounds like you're trying, or your computer is trying, to open the downloads rather than saving them.  When you download, be sure to select "Save file" rather than "Open."

    If you don't get a prompt to choose, your browser may be set to automatically open everything.  Reset its preferences, or use a different browser.

SapphirePalmTr3's avatar
SapphirePalmTr3
6 years ago

i reset the preference and the message hasn't showed up after I pressed download, so it looks like the problem is fixed. Thank you very much.👍

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @Sodax3123  How to reset your browser preferences depends on which browser you use, and sometimes on which operating system you have.  The easiest way to figure it out is probably just to google "[browser name] reset preferences," and follow the directions in whatever guide looks good.  Or you could just use a different browser, since it won't share settings with your current browser.

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