Yes it can.
Remove everything.
Backup your saves first: http://sims4.crinrict.com/en/2014/09/backups/
Are you using mods in your game ? If so, please remove them
See this for more information: [PLEASE READ] Usage of Mods and Custom Content
I removed my mod, however I didn't remove my cc. Could the cc cause the problem?
Yes it can.
Remove everything.
Backup your saves first: http://sims4.crinrict.com/en/2014/09/backups/
Thank you removing all of cc and mods did get rid of the problem!
The 50/50 Method explained here: http://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content is the fastest way to find out which of the cc is the problem if you want to keep your cc
Community Manager
