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tkassam's avatar
tkassam
Rising Traveler
6 days ago

[EBN] Game Crashes when exiting CAS when infants in household.

Game instantly crashes exiting CAS when infants in household. Once the save crashes, if you restart the game even after clearing all the caches you can't change households or enter build mode because the game will crash to desktop every time. If seems everything triggers the game to crash. The save becomes unplayable. This is my third save and I'm tired of this.

What I've tested:

  • No CC or Mods installed.
  •  All caches cleared.
  • clean save

How to reproduce it:

  • play a household in Innisgreen
  • have a baby
  • once it's an infant, enter CAS to plan outfits
  • exit - crash
  • clear caches
  • re-enter game try to change households - crash
  • unplayable
  • fairies can't have glowing tattoos- exist CAS- crash.

This is my third time through. Have no clue what caused the other crashes. Just fix it, already.

 

 

crashing

4 Replies

  • crinrict's avatar
    crinrict
    Hero+
    6 days ago

    Hi tkassam​ 

    moving this to tech for troubleshooting

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 days ago

    tkassam​  Please plug your monitor directly into the graphics card, rather than into the motherboard as you've currently done.

    If that doesn't help, please look for new errors in the Reliability Monitor.  Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

    Look for an error that happened at exactly the time of your most recent Sims 4 crash.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.

  • p0cketmouse's avatar
    p0cketmouse
    Seasoned Newcomer
    4 days ago

    having this exact issue. the moment my fairy sims had a baby my game became completely unplayable. it’s been days of this and i just spent $40 on this new pack, so i’m pretty angry.

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