can't install sims 4
Stuck on "preparing" and doesn't progress at all. Have restarted PC, restarted ea app, cleared cashe, uninstalled and reinstalled the app, changed the location of the download. nothing has worked. ...
Forum Discussion
Did you ever fix this? I’m in the same situation, none of these fixes have worked for me 🥲
@AllyisCosy Please describe your exact issue, including posting screenshots of any errors you see when trying to install the game. Please also confirm which troubleshooting steps you've done: I don't want to waste your time with suggestions you've already tried, but I also don't want to skip anything that might help.
Community Highlights
- EA_Cade11 months ago
Community Manager
