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Could reinstalling the full computer be an option to you? It should put things the way they belong...
This is what I found on the CBS thing:
http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/access-denied-to-cbslog-file/28231d0c-93cb-469b-a487-e3b7b4a359b4
Honestly, completely wiping my computer and reinstalling isn't worth it to me. I'd rather just wait and try and install it whenever I get a new computer (which might hopefully be later this year.) Spent around 4 hours troubleshooting with a friend and still couldn't fix anything even after using combofix, JRT, and cleaning up some registries with CCleaner. I also retried everything suggested here in this forum yet again.
So I'm afraid at this point wiping my computer and reinstalling my OS might be the only option to get the game to install. As a great little bonus note I used the actual EA text support and all the support agent did was tell me to manually download VC++ 2013 and try and install by running as admin. (aka the most basic solution that I had already tried a million times.) After that failed he told me it was an issue with my computer and he couldn't help and to end the chat.
- Phantomlover171711 years agoLegend
Yes, that´s because they are trained to handle problems a certain way.
Beyond that is unknown territory, if they do help you they might cause damage to your computer.
That could result in a law suite, and a bad reputation for the EA support.
What you could do is try contacting Windows, because this is an Windows problem.
From what I read in the Dutch part of the Windows site it's advised to go to start - control panel - programs and features
Then uninstall all the Microsoft Visual C++ then reinstall it, you know how. And check for updates after that.
@AmandaFields I hope the fix is that easy. Maybe we/you just missed something and doing it all again will fix it.
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