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Kaagareth's avatar
Kaagareth
Seasoned Newcomer
3 days ago

Re: Sims 4 error: Failed to launch game

Hello! I have looked through all the help articles I could and also opened a ticket to live chat with a support agent and none of it has helped to resolve my issue. I have restarted, repaired, and reinstalled both the EA Launcher and The Sims 4. I cleared the EA Launcher's cache and updated my drivers. I removed all of my mods. Nothing has worked. This problem has been ongoing since the 10th which makes me believe it is related to the new patch (I did not purchase the new DLC yet but I have purchased a great deal of DLC in the past which is part of why I'm so upset about this). 

Has anyone else had this problem? If so, have you resolved it somehow yet?

 

5 Replies

  • megara_love18's avatar
    megara_love18
    New Novice
    2 days ago

    I've done every help suggestion I could find over the last two months. I even reformatted my PC and wiped it clean to start over. Still getting the error. I'm so upset. I hope it resolves soon.

  • lovlyloveliv's avatar
    lovlyloveliv
    Rising Newcomer
    2 days ago

    looks like a lot of people are having similar issues with the sims 4. i am able to open it buy it just stays on a blue screen and i cannot do anything else with my computer until i reset it each time :(

  • vanillameme13's avatar
    vanillameme13
    Seasoned Newcomer
    2 days ago

    I didn't have this issue until I updated today, but now I'm having a similar issue where the game cannot stay open for more than 5-10 minutes and I do not have any mods installed. 

  • AylaAlteria's avatar
    AylaAlteria
    Seasoned Novice
    2 days ago

    YES me too! Same message after the game crashes as it cant load my save. yesterday before the patch all was fine, today it updated and will not load. i tried repairing, removing my mods and everything but nothing worked. So annoyed.

  • JINXEDFOXY's avatar
    JINXEDFOXY
    New Traveler
    2 days ago

    The game  just updated. I can get the sims 4 screen, but right before I can get to my load game screen it closes.  I restarted the computer. I have already repaired my game a few weeks ago. Will I have to do it again?

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