Solved
Can't launch the game with DX11 tag
Product: The Sims 4 Platform:PC Which language are you playing the game in? Português How often does the bug occur? Every time (100%) What is your current game version number? 1.108.335.1020 Wha...
@ivenqtron1c Is the attached error what you see when you try to run Sims 4 with DX11 in your main Wnidows account? If not, let me know what you do see—I'm not clear on whether the game launches but in DX9 mode or doesn't open at all.
I'm curious whether other command line arguments would work. You could try -w to force the game to open in windowed mode, or disabling a single pack:
https://sims4.crinrict.com/eng/2017/03/disable-single-packs/
Please also let me know whether your main account is an admin account, and what flavor of Windows you're running, i.e. 10 or 11, Home/Pro/Education etc.
Sims 4 will switch to DX11 as the default soon, as far as we've heard. So this is a temporary problem, if you decide it's too much trouble to fix.
